Help Center
How can we help?
Browse guides by topic or reach out to our team if you can't find what you need.
Getting started
Set up your gym, invite staff and import members.
Billing & payments
Memberships, packages, POS and debit orders.
Members & CRM
Profiles, check-ins, attendance and consent.
Workouts & programs
Build, assign and track training programs.
AI tools
Program generator, coaching, churn and session notes.
Account & settings
Roles, permissions, branding and integrations.
Frequently asked questions
Do members pay to use AppilyFit?
No. The member app is always free. Only trainers and gyms subscribe.
How does the free trial work?
Every plan includes a 14-day free trial with no card required. You can cancel any time before it ends.
Is my data secure?
Yes. We use encryption, role-based access control and audit logging across the platform.
Can I change plans later?
Absolutely. You can upgrade or downgrade from your dashboard at any time.
Still need help?
Contact support